Ordering Process:

VeggieMama will process your order from Monday through Friday (except holidays). We will need 1-2 business days to process and send out your order. During the peak seasons, we may require additional five business days to process your order.

We will ship your order to your preferred address from our warehouse located in New York. The delivery time chart listed on the our site is based on the normal management processes and delivery time.

Also, please fill out your real name, shipping address and contact information clearly and accurately.Due to the following situations or failure of delivery caused by the mistakes of information provided by consumers, we will not assume responsibility for delivery delay :

  1. If your order is temporarily out of stock.
  2. No one to receive the delivery package.
  3. Natural disaster caused by weather or related issues.


Temporarily Out of Stock Procedure

If you have a product is out of stock , VeggieMama network may cancel your order , or cancel the order of the out of stock products. Customer Support representative will send you the email and refund the difference.


Sales Tax

NY Sales Tax will be added to your order.


Verify Delivery:

Please verify your order information – name, shipping address (zip code, city) , billing address. If your order has incorrect information, it would delay the progress of your order. If you think you entered incorrect information, please contact us at 718-888-1156 or email us via veggiemamausa@gmail.com.


How to Track Your Order:

Sign in with your information on our website to track with your order.


Delivery Method:

VeggieMama use UPS as our delivery provider.

Please verify your order information.


UPS Delivery Time